SUPPORT

Stuck on something?

Check the questions below or write to us. We read every message and reply from the same address.

WRITE TO US office@gardoim.com If you are reporting a bug, include the game, your phone and the system version.

01 / UKRŠTENICA

Frequently asked questions

When does a new crossword come out?
Every day at midnight, Belgrade time. If you missed a day, you will find it in the archive.
How do I switch to Cyrillic?
Open Settings and pick the script. The whole game, grid and clues alike, switches to Cyrillic right away. You switch back to Latin the same way.
How do I type LJ, NJ or DŽ?
These letters have their own keys on the in-game keyboard and take up one cell, just as they are written.
I lost my streak
Without an account your streak is kept only on your phone, so it is lost if you delete the app or change phones. With an account it is also kept on the server and comes back when you sign in. If you think your streak disappeared by mistake, write to us and include your account email.
Do I need an account?
No. The game works without an account. You only need one if you want to keep your progress and streak across several devices.
How do I remove ads?
Ads keep the game free. [If there is an option to remove ads, short instructions go here.] You can turn off personalized ads in Settings, under Privacy.
How do I delete my account?
In the app: Settings → Delete account. The account and all progress are deleted right away. You can also write to us from the account address and we will delete it within 30 days. Details are on the page Delete account.
I found a mistake in a crossword
Thank you! Write to us with the date of the crossword and which cell or clue is wrong. Fixes come quickly.